Frequently Asked Questions

Following are the frequently asked questions

 

  • Where do you deliver and what are the delivery charges?
    – We deliver goods all over Nepal. The delivery charge varys from ones location of delivery. The delivery charges depends on the courier charges which may subject to change over different locations.

 

  • How do I claim the warranty?
    РYou can claim the warranty by bringing the product with defect and the invoice of the product which is provided to you at the time of delivery to the nearest location associated with WASD Arena Team. You should then fill out a form that included all the necessary information regarding the defects on the products. If nothing contradicts with the terms and conditions then the product will be repaired/replaced as per the company rules.

 

  • When will my order be shipped?
    – Your order will be shipped within 4 days of ordering within Kathmandu Valley and within one week if the order is outside of Kathmandu Valley.

 

  • Are there other options for payment?
    – We are currently not accepting anything other than cash on delivery. However we may add other methods of payment in the near future.